Harvard Business Review

Results: 176



#Item
151Data management / Business intelligence / Information technology management / Data warehousing / Master data management / Customer experience / Master data / Customer relationship management / Customer service / Marketing / Business / Customer experience management

a report by harvard business review analytic services Delivering on the Promise of Great Customer Experiences

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Source URL: static.hbr.org

Language: English - Date: 2013-08-29 11:11:46
152Social psychology / Workforce planning / Employee engagement / Workforce development / Performance management / Business analytics / Workforce management / Human resource management / Management / Business

A REPORT BY HARVARD BUSINESS REVIEW ANALYTIC SERVICES Connecting Workforce Analytics to Better Business Results

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Source URL: static.hbr.org

Language: English - Date: 2013-09-26 14:55:40
153Consumer behaviour / Customer experience / Customer satisfaction / Customer retention / Customer / Chief customer officer / Customer dynamics / Marketing / Business / Customer experience management

A REPORT BY HARVARD BUSINESS REVIEW ANALYTIC SERVICES Lessons from the Leading Edge of Customer Experience Management

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Source URL: static.hbr.org

Language: English - Date: 2014-06-25 08:23:45
154Business intelligence / Formal sciences / Marketing / Intelligence / Analytics / Big data / Customer relationship management / Business analytics / Sales performance management / Business / Technology / Data management

A REPORT BY HARVARD BUSINESS REVIEW ANALYTIC SERVICES The Big Data Opportunity for HR and Finance Sponsored by

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Source URL: static.hbr.org

Language: English - Date: 2013-10-18 13:18:04
155Harvard Business Review / Harvard Business School

Email Newsletters Filled with real-life examples, expert commentary, special offers, and more, our email newsletters provide the tools needed to tackle our audience’s everyday management challenges.

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Source URL: hbr.org

Language: English - Date: 2013-08-29 11:06:14
156Computing / Technology / Marketing / Social information processing / Web 2.0 / Social networking service / Microblogging / Facebook / Social networking / World Wide Web / Social media / Mass media

a report by harvard business review analytic services The New Conversation: Taking Social Media from Talk to Action Sponsored by

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Source URL: static.hbr.org

Language: English - Date: 2013-08-29 11:11:46
157Organizational behavior / Social psychology / Co-creation / Innovation / Stakeholder / Sustainable business / Organizational culture / Work–life balance / Strategic management / Business / Management / Human resource management

A REPORT BY HARVARD BUSINESS REVIEW ANALYTIC SERVICES The Employer of Choice How Will Corporate Citizenship and Sustainable Shared Values

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Source URL: static.hbr.org

Language: English - Date: 2013-08-29 11:11:27
158Spiceworks / System administration / Customer relationship management / Software as a service / IBM cloud computing / Maximizer Software / Cloud computing / Centralized computing / Computing

A REPORT BY HARVARD BUSINESS REVIEW ANALYTIC SERVICES Smart but Safe: How Small Businesses Use Technology to Grow Revenue

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Source URL: static.hbr.org

Language: English - Date: 2013-12-04 10:04:07
159Year of birth missing / Publishing / Bob Herbold / Charles Bunch / Harvard Business School / Adi Ignatius / Harvard Business Review

EXECUTIVE COMMITTEE DAVID WAN President & Chief Executive Officer David Wan is chief executive officer of Harvard Business Publishing. He joined the company in July[removed]Wan is a distinguished operating executive with 3

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Source URL: static.hbr.org

Language: English - Date: 2014-03-31 02:03:08
160Anti-social behaviour / Abuse / Posttraumatic stress disorder / Criminology / Etiquette / Civic virtue / Stress / Counterproductive work behavior / Incivility / Psychiatry / Medicine / Abnormal psychology

April[removed]Is Incivility at Work Getting Worse? Does it feel like workplace incivility is getting worse? New research from the Harvard Business Review (January/February 2013)

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Source URL: www.dop.wa.gov

Language: English - Date: 2014-08-04 15:02:08
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